Dean’s Travel Schedule – Archive and history of bookings
- 12th: Anglian Water Internal conference
- 19th Online DoubleD Talk with Dawna Maclean
- 27 & 28th: Nordea Bank – Internal conference, Sangy Songa Hotel Sweden
February 2011
- 11th: Full day TomorrowToday UK team meeting
- 9th & 23rd: Online DoubleD Talk with Dawna Maclean
- 25th: Online webinar with Dr Mike Marshal on Customer experience in Healthcare industry
March 2011
- 2nd: HSBC – Client Management Europe
- 3rd: Growth for Talent Conference, London
- 9th: Next Generation Banking Advisory Council, Barcelona
- 14 & 15th: Amdocs In-Touch African Conference, Westcliffe Hotel, Johannesburg, South Africa
- 16th: Engaging For Growth. Mind the Gap and chairing conference
- 28th: TomorrowToday UK Team meeting
- 31st: Waitrose, Leadership Forum Bracknell UK
April 2011
- 1st Digital Leaders Think Tank – London, The Gherkin
- 11 – 15th Singapore, Sea Asia Conference
- 29, Royal Wedding holiday, UK
May 2011
- 16th IQPC – Loyalty Conference – Vienna
- 18 – 21st: Richmond Events: Conference onboard an ocean liner departing from South Hampton
- 21 & 22 Sevens Rugby Twickenham Team event
- 24, 25, & 26th Admiralty Event – Oslo Norway
- 28 – 31st - British American Tobacco – Moscow
June 2011
- 2nd – Tintern blue sky day
- 6th Out on a Limb: Independent footwear retailers, House of Commons – London
- 7th – MGM Insurance, Customer Experience/Generations workshop and presentation
- 9 & 10th EFMA Customer Service Conference – Milan
- 14-15th Neste Oil, Finland – Senior Executive Strategy Day – Keynote & Workshop
July 2011
- Business trip to South Africa
August 2011
- Admiralty: Future of Shipping 2050 research project
September 2011
- 12th: Henderson Group Investments – SCRIPTing Your Future & workshop – London
- 16th & 17th: The Ramblers Association – Vision workshop – Inverness
- 22nd: Birthday
- 30th St John Ambulance – Mind the Gap – London
October 2011
- 5th Kelly Outscourcing Consulting Group – Guest Dinner Speaker - London
- 18th & 19th Total Vet Think Tank – SCRIPTing Your Future – Leicester
- 5th & 19th: Online DoubleD Talk with Dawna Maclean
- 21st: UK Hydrographics – Presentation to Board Members on Future of Technology in Shipping
- 26th & 27th: 5th Excellence in Talent Management Conference, Barcelona – Chairman and Keynote
November 2011
- 1st & 2nd ING Insurance – Senior Executives Strategy Away Day – Prague – SCRIPTing your Future
- 3rd & 4th EFMA – Customer Loyalty – Paris - Herding Cats
- 11 November: Customer Service Training Association Conference London – Mind The Gap
- 14,15 & 16th: Loyalty World Conference, London, Mind the Gap
- 18th: Team meeting, London
- 24th Owen James – Private Banking CEO forum
December 2011
- 7 Dec – 11 Jan: Annual Leave
- 16-17 Jan: Rexam company conference, Miami USA, TIDES/SCRIPT
- 19 Jan: Family Mosaic Housing, London, Mind the Gap
- 23 Jan: Unilever, Company Conference, Liverpool – TIDES of Chang
July 2010
1st – Meeting of Minds – strategy conference London
12th -14th IQPC Customer Experience Online London
15th – Henley Centre for Customer Management, Reading – London
21st – Association of University Administrators Northern Region Conference – Preston Lancashire
August 2010
4th – Medtronic International Rewards Team Meeting in Maastricht
9-16th South Africa business trip
10-12th Meeting with international partners
16th–30th Annual holiday
September 2010
13-14th Amdocs InTouch Conference: Venice
16th Henley Management College Centre for Customer Management (UK) London
21-22nd Ad:Tech – The event for Digital Marketing: Olympia National Hall London
24-25th Procter & Gamble – Global Alumni Forum Geneva
27th – Customer Service Training and Customer Experience Awards – London
28-30th Talent Conference, Barcelona – You can get a 10% discount on the Gaudi and Rambia packages by quoting the code 4TM587 when you book here.
October 2010
7th Mind the Gap at Customer Service Training Awards: Dickens World in Kent, UK, click here for more details
14th Mind the Gap – Engaging for Growth conference: London
28th Mind the Gap – AproCS annual conference: Lisbon
November 2010
2-3rd Mind the Gap - 9th Annual World Class Contact Centre event London
11-13, PIMS International, Interlaken, Switzerland – see details here
15-17th Mind The Gap - IQPC Customer Experience Exchange in Monte Carlo
25-26th Mind the Gap European Financial Management Association Loyalty Conference in Barcelona